FAQs
The answers to all your questions
Choose a category to quickly find the help you need.
Logistics
Does Agro4you serve private customers?
Yes, we serve both private and commercial farmers.
How do I pack my goods?
It is very important to pack your goods properly. If a shipment is not properly packed, there is a risk it could be damaged and/or damage other goods.
Does Agro4you transport perishable farm produce?
We transport all kinds of farm produce carefully while perishable foods are treated with extra care.
How do I get the price for my shipment?
This will be communicated to you via email, call or a text message.
How much does freight transportation cost?
This will be calculated based on the distance, size and weight of your goods.
How long will transportation by road take?
This depends on the distance and road conditions during the cause of transport.
What is the maximum size and weight of goods that can be shipped?
We offer you the flexibility to ship most goods from a single pallet all the way to a full truckload. Please feel free to contact our customer service for further enquiries.
My shipment is late, what should I do?
To know the status of your shipment, please contact our customer service.
My shipment is missing, what do I do?
To know the status of your shipment, please contact our customer service.
What do I need to pick my shipment?
You will need your shipment number and ID card.
I received only part of my shipment, what should I do?
To know the status of your shipment, please contact our customer service.
My goods arrived damaged, what should I do?
If your goods are lost or damaged during transport and damage is externally visible, please contact our customer service as actions will be taken on it immediately.
Yes, we serve both private and commercial farmers.
How do I pack my goods?
It is very important to pack your goods properly. If a shipment is not properly packed, there is a risk it could be damaged and/or damage other goods.
Does Agro4you transport perishable farm produce?
We transport all kinds of farm produce carefully while perishable foods are treated with extra care.
How do I get the price for my shipment?
This will be communicated to you via email, call or a text message.
How much does freight transportation cost?
This will be calculated based on the distance, size and weight of your goods.
How long will transportation by road take?
This depends on the distance and road conditions during the cause of transport.
What is the maximum size and weight of goods that can be shipped?
We offer you the flexibility to ship most goods from a single pallet all the way to a full truckload. Please feel free to contact our customer service for further enquiries.
My shipment is late, what should I do?
To know the status of your shipment, please contact our customer service.
My shipment is missing, what do I do?
To know the status of your shipment, please contact our customer service.
What do I need to pick my shipment?
You will need your shipment number and ID card.
I received only part of my shipment, what should I do?
To know the status of your shipment, please contact our customer service.
My goods arrived damaged, what should I do?
If your goods are lost or damaged during transport and damage is externally visible, please contact our customer service as actions will be taken on it immediately.
Insurance
What are the benefit of Agro4you insurance?
What agricultural insurance products does agro4you offer?
What are the risk covered?
How can I get my farm investment covered?
What are the risk covered?
How much would I pay for the insurance cover?
Please contact our customer service for details on this.
How will I calculate the sum insured?
Who shall I contact for further information?
Please feel free to contact our customer service for a better exposition.
- Financial compensation in the event of loss
- Prompt farm visit
- Technical advisory services on insurance requirements
What agricultural insurance products does agro4you offer?
- Multi-Peril Crop Insurance
- Poultry Insurance Policy
- Livestock Insurance Policy
- Fish Farm/Fishery Insurance Policy
- Plantation Fire Insurance Policy
- Weather Insurance Policy
- Farm Property and Produce Insurance Policy
What are the risk covered?
- Loss or damage to the crops due to fire, flood, drought, windstorm, lightning, pests and diseases.
- Death of Livestock/Fish/Birds due to accident or diseases
How can I get my farm investment covered?
- Get in touch with us through this form
- Fill the proposal form online
- Your farm will be inspected by our team of experts
- Premium computed and paid by the farmer
- Policy cover issued to the farmer promptly
What are the risk covered?
- Loss or damage to the crops due to fire, flood, drought, windstorm, lightning, pests and diseases.
- Death of Livestock/Fish/Birds due to accident or diseases
How much would I pay for the insurance cover?
Please contact our customer service for details on this.
How will I calculate the sum insured?
- Poultry: cost of day old, feeding, medications etc.
- Fishery: cost of fingerlings, feeding, and other inputs
- Livestock: cost of purchase, feeding and other inputs
- Crop: cost of seeds, land clearing, chemicals and other inputs
Who shall I contact for further information?
Please feel free to contact our customer service for a better exposition.
Farm Credit Facilities
What kind of loans does Agro4you Farm Credit make?
We provide lending and financial services to farmers for agricultural purposes. Types of loans may include:
How do I begin the application process?
After speaking with our loan representative, you will receive an application online. To begin the application process we need to receive a completed application and three years of tax returns from borrowers.
What are your interest rates?
Interest rates vary depending on the loan product you choose. Please contact our loan representative to receive our current interest rates.
What collateral is required?
For beginning farmers, we require agricultural property as collateral for your farm loan.
Operating, equipment and livestock loans are generally secured by inventory such as crops, livestock, equipment, receivables or other assets of the operation being financed.
Who shall I contact for further information?
Please feel free to contact our customer service for a better exposition.
Do you have a minimum loan amount?
We work primarily with established farmers who would want to purchase, refinance and expand their current farm operation. We provide a minimum of ₦50,000 farm loans.
We provide lending and financial services to farmers for agricultural purposes. Types of loans may include:
- Agricultural processing and marketing activities
- Construction and improvement of rural utilities
- Financing and promoting the global exports of products
- Purchasing land to operate farms
- Purchasing equipment and building the facilities necessary for the agriculture industry
- Farm-related businesses
How do I begin the application process?
After speaking with our loan representative, you will receive an application online. To begin the application process we need to receive a completed application and three years of tax returns from borrowers.
What are your interest rates?
Interest rates vary depending on the loan product you choose. Please contact our loan representative to receive our current interest rates.
What collateral is required?
For beginning farmers, we require agricultural property as collateral for your farm loan.
Operating, equipment and livestock loans are generally secured by inventory such as crops, livestock, equipment, receivables or other assets of the operation being financed.
Who shall I contact for further information?
Please feel free to contact our customer service for a better exposition.
Do you have a minimum loan amount?
We work primarily with established farmers who would want to purchase, refinance and expand their current farm operation. We provide a minimum of ₦50,000 farm loans.
Consultancy
Is Agro4you a registered company?
Yes, Agro4you company is registered with the Corporate Affairs Commission (CAC).
Can Agro4you help to acquire land?
We can only direct you to where to acquire farmland during consultation, but doesn’t directly acquire farmland for individuals.
How much is consultation fee?
Please contact our customer service for details on this.
How much is consultation fee?
Please contact our customer service for details on this.
Do you have customer service?
Of course! Our friendly and knowledgeable customer service reps are available to answer your questions.
Can you visit my farm?
Yes, we can, as this will help us review the actual performance of your farm.
How do I book an appointment?
After paying the consultation fee, please feel an online consultancy form on our website.
Who shall I contact for further information?
Please feel free to contact our customer service for better exposition.
Yes, Agro4you company is registered with the Corporate Affairs Commission (CAC).
Can Agro4you help to acquire land?
We can only direct you to where to acquire farmland during consultation, but doesn’t directly acquire farmland for individuals.
How much is consultation fee?
Please contact our customer service for details on this.
How much is consultation fee?
Please contact our customer service for details on this.
Do you have customer service?
Of course! Our friendly and knowledgeable customer service reps are available to answer your questions.
Can you visit my farm?
Yes, we can, as this will help us review the actual performance of your farm.
How do I book an appointment?
After paying the consultation fee, please feel an online consultancy form on our website.
Who shall I contact for further information?
Please feel free to contact our customer service for better exposition.
Capacity Building
What is the objective of your farmer’s capacity building?
Capacity building of farmers is essential to ensure the success of Africa’s food security initiative. To achieve this, skills in agricultural and agribusiness development remain basic to increase productivity, profitability, and competitiveness in Africa’s economic and rural agricultural development.
How is the training done?
The training is done by channeling information and knowledge through our trainers by using a mix of training methods, from individual short-term and long-term courses to group training opportunities using classroom training, on-the-job mentoring, seminars, e-learning and peer-to-peer support.
What is the cost of training?
Agro4you training cost ₦50,000 for the period of 6 months.
I am not in Oyo state, how do I go about it?
The e-learning system is opened to everyone within Nigeria and sub-Saharan Africa.
Is the training at Agro4you for learned farmers alone?
Training at Agro4you is opened to both learned and illiterate farmers.
Is there a dress code?
We do not have a dress code for training, but most people prefer business casual.
Will I be able to follow along with the trainer?
Yes, every student who comes will be emailed the materials prior to the start of class to follow along with the presentation and demonstrations.
Should I bring my laptop to training?
Laptops are not compulsory but your writing materials are.
Can I get a refund if I can’t make it to the transferred training date?
After completing your registration, we cannot offer a refund even if it is two weeks prior to the training date. You could send a colleague in your place at no cost, or contact our customer service for further information.
Will I receive a certification after completing this course?
You will receive a certificate from Agro4you for completing the course.
Discount for students?
Agro4you offers discount vouchers for students. If you are a student and you want to know more, please feel free to contact us, we will be happy to provide you with all the details.
Who can I contact for further information?
Please feel free to contact our customer service for a better exposition.
Capacity building of farmers is essential to ensure the success of Africa’s food security initiative. To achieve this, skills in agricultural and agribusiness development remain basic to increase productivity, profitability, and competitiveness in Africa’s economic and rural agricultural development.
How is the training done?
The training is done by channeling information and knowledge through our trainers by using a mix of training methods, from individual short-term and long-term courses to group training opportunities using classroom training, on-the-job mentoring, seminars, e-learning and peer-to-peer support.
What is the cost of training?
Agro4you training cost ₦50,000 for the period of 6 months.
I am not in Oyo state, how do I go about it?
The e-learning system is opened to everyone within Nigeria and sub-Saharan Africa.
Is the training at Agro4you for learned farmers alone?
Training at Agro4you is opened to both learned and illiterate farmers.
Is there a dress code?
We do not have a dress code for training, but most people prefer business casual.
Will I be able to follow along with the trainer?
Yes, every student who comes will be emailed the materials prior to the start of class to follow along with the presentation and demonstrations.
Should I bring my laptop to training?
Laptops are not compulsory but your writing materials are.
Can I get a refund if I can’t make it to the transferred training date?
After completing your registration, we cannot offer a refund even if it is two weeks prior to the training date. You could send a colleague in your place at no cost, or contact our customer service for further information.
Will I receive a certification after completing this course?
You will receive a certificate from Agro4you for completing the course.
Discount for students?
Agro4you offers discount vouchers for students. If you are a student and you want to know more, please feel free to contact us, we will be happy to provide you with all the details.
Who can I contact for further information?
Please feel free to contact our customer service for a better exposition.
Hire Services
Are customers responsible for the machine during the hire?
The customers are responsible for any damage or theft of the machined during the hire. If you are individual hiring from Agro4you, please ensure you have appropriate insurance and keep the machines in a safe place.
How do you charge for the length of hire?
If you hire the machine for a speculated time, you will be charged for that time frame unless you off-hire. Our machines have a tracking system so we are able to see how many hours they are working.
Are there any other fees when hiring?
Sharpening fees and breakage service may apply.
Will someone show me how to operate the machines?
Our engineers will happily show you the basics of the machine when they are delivered. Please do not use the machines if you have no experience on how to operate them.
Do I need to be on the site to receive the machines?
Please discuss with the office before the delivery is done.
How do I pay for the hire? Is there a deposit?
The cost of hire depends on the equipment hired and the duration of the hire. We take a deposit and you have to balance up before the hire is finished.
Where can I find the terms and condition?
They can be found on the website.
What happens if I damage the machine?
Please let us know immediately any damage is done to the machine so we can arrange repairs immediately. There is a charge for the repair which will be calculated at the end of the hire.
How big a tractor should I buy?
As small as you can get by with. The smaller the rating, the less fuel consumption, emissions, and storage requirements you will have. Your choice of a tractor depends on the capacity of your farm. You can contact our customer service to guide you on which tractor to hire.
Who can I contact for further information?
Please feel free to contact our customer service for a better exposition.
What can I do to help my equipment last longer?
On the website, there are several simple maintenance tips that, when followed, will greatly increase the life expectancy of your investment which can be applicable to new or used, light or heavy duty, small, medium or large equipment. While nothing will make machinery last forever, developing the habits as well as specific manufacturers’ maintenance recommendations will guarantee that your tractor and related equipment will last as long as it can.
The customers are responsible for any damage or theft of the machined during the hire. If you are individual hiring from Agro4you, please ensure you have appropriate insurance and keep the machines in a safe place.
How do you charge for the length of hire?
If you hire the machine for a speculated time, you will be charged for that time frame unless you off-hire. Our machines have a tracking system so we are able to see how many hours they are working.
Are there any other fees when hiring?
Sharpening fees and breakage service may apply.
Will someone show me how to operate the machines?
Our engineers will happily show you the basics of the machine when they are delivered. Please do not use the machines if you have no experience on how to operate them.
Do I need to be on the site to receive the machines?
Please discuss with the office before the delivery is done.
How do I pay for the hire? Is there a deposit?
The cost of hire depends on the equipment hired and the duration of the hire. We take a deposit and you have to balance up before the hire is finished.
Where can I find the terms and condition?
They can be found on the website.
What happens if I damage the machine?
Please let us know immediately any damage is done to the machine so we can arrange repairs immediately. There is a charge for the repair which will be calculated at the end of the hire.
How big a tractor should I buy?
As small as you can get by with. The smaller the rating, the less fuel consumption, emissions, and storage requirements you will have. Your choice of a tractor depends on the capacity of your farm. You can contact our customer service to guide you on which tractor to hire.
Who can I contact for further information?
Please feel free to contact our customer service for a better exposition.
What can I do to help my equipment last longer?
On the website, there are several simple maintenance tips that, when followed, will greatly increase the life expectancy of your investment which can be applicable to new or used, light or heavy duty, small, medium or large equipment. While nothing will make machinery last forever, developing the habits as well as specific manufacturers’ maintenance recommendations will guarantee that your tractor and related equipment will last as long as it can.
Export
Are your products already been exported and to which destination?
We have been exporting our products for quite a while in Nigeria and other sub-Saharan African countries.
What are your certifications?
Nigerian Export Promotion Council (NEPC). We have most internationally recognized certifications HACCP
What are the products you export?
Specifically, we export the following products from the Sub-Saharan African region:
There are various ways of getting buyers for your products. Agro4you has some resources to help you get started in finding international buyers. You can contact our customer service for further information.
What do I do if I get into commercial dispute with my international client?
Often there is little that we can do to assist in these situations. You are advised to engage the services of a legal practitioner before and after transaction.
Who can I contact for further information?
Please feel free to contact our customer service for a better exposition.
We have been exporting our products for quite a while in Nigeria and other sub-Saharan African countries.
What are your certifications?
Nigerian Export Promotion Council (NEPC). We have most internationally recognized certifications HACCP
What are the products you export?
Specifically, we export the following products from the Sub-Saharan African region:
- Cereals crops- examples are: maize, millet, rice, guinea corn, wheat, barley, oat etc.
- Legumes- e.g. cowpea, groundnut, beans, soya beans etc.
- Root and tuber crop- e.g. yam, sweet potatoes, carrot, cassava, cocoyam etc.
- Vegetable crops- e.g. waterleaf, bitter leaf, fluted pumpkin, lettuce, tomato, okra, garden egg etc.
- Fruit crops- e.g. banana, orange, pineapple, pawpaw, mango, guava etc.
- Beverage crops- e.g. cocoa, coffee, tea, kolanut etc.
- Spices- e.g. onion, pepper, ginger, garlic etc.
- Oil crops- e.g. oil palm, groundnut, sun flower, melon, coconut, cotton etc.
- Fibre crop- e.g. cotton, jute, sisal, etc
- Latex crops-. E.g. rubber
There are various ways of getting buyers for your products. Agro4you has some resources to help you get started in finding international buyers. You can contact our customer service for further information.
What do I do if I get into commercial dispute with my international client?
Often there is little that we can do to assist in these situations. You are advised to engage the services of a legal practitioner before and after transaction.
Who can I contact for further information?
Please feel free to contact our customer service for a better exposition.